Our return policy applies to orders within 45 days from the shipment delivery. Orders received beyond 45 days will no longer be qualified for a refund or exchange.
To initiate a return to our address, contact our Support Team. To be eligible for a refund, your item(s) must be unused and in the original packaging and/or if the product arrived damaged.
We request a photo or video evidence for damaged shipments. You must provide this to us through contacting our Support. If you are approved for a refund for an unused item that was not defective upon arrival, a $10 restocking fee will be subtracted from your total refund amount and you will also be required to pay for shipping the item back to our address. To initiate a refund, please contact us through our support page.
Please do not send your order back to us without first contacting us.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
We will notify you of the approval or rejection of your refund request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.